Do we need to move our website?
No. The assistant is designed to embed in your existing website through a script or iframe. Store-specific placement and checkout restrictions are checked during pilot setup.
What makes a lead or order billable?
The criteria are agreed with you first. A real estate lead needs the agreed details and consent. An ecommerce outcome needs confirmation from the connected order system and must meet your attribution rules.
Can we choose when the widget calls a visitor?
Yes. You can use visitor-initiated calls or timed invitations. Visitors can decline, choose a later invitation, or opt out of future invitations.
Are store and CRM integrations ready out of the box?
Not yet. The core voice widget and dashboard foundation are built. Store attribution, lead delivery, document ingestion, and automated billing are being scoped for the first pilots. We will confirm the exact integration before activation.
What does “Powered by ConverSimple” mean?
Portell provides the focused website-assistant experience. ConverSimple supplies the voice and widget technology underneath. Portell customers will manage their assistants through Portell.